Do I need an app to scan a pet's QR tag?

No. QR pet tags open in your phone's normal web browser. Just use your camera - there's nothing to download and no account to create.

Will the owner see my personal phone number?

Only if you choose to call or text directly. You can also send a message or report a sighting through the profile without revealing your own contact details.

What if the QR tag is damaged and won't scan?

Look for a printed short code or web address on the tag and type it into your browser. If there's nothing readable, take the dog to a vet or animal shelter, who can check for a microchip.

I found a dog with a QR tag - what do I do?

Point your phone camera at the QR code on the dog's tag and tap the link that appears. It opens the pet's profile in your browser - no app or account needed - showing whether the dog is reported lost and how to contact the owner right away.

Step 1: Scan the QR code with your phone

Open your phone's camera (or any QR scanner) and hold it over the code on the dog's tag. A link will pop up. Tap it - the pet's public profile opens in your web browser. You don't need to download anything or create an account.

If the code is scratched or won't scan, look for a short code or web address printed on the tag and type it into your browser instead.

Step 2: Check whether the dog is reported lost

The profile shows the pet's name, photo, and status. If the owner has marked the dog as lost, you'll see a clear alert at the top of the page, often with a reward if one is offered.

Whether or not it's marked lost, the page gives you a safe way to reach the owner without exposing your own contact details.

Step 3: Contact the owner

Use the call, text, or message button on the profile to let the owner know their dog is safe and where you are. Many reunions happen within minutes of a scan.

If you can't safely catch or hold the dog, you can still report a sighting so the owner knows the animal's last known location.

If you can't reach anyone

Report the dog as a sighting on the public board so its location is logged and matched to any lost-pet report. If the dog is injured or in danger, contact your local animal control or a nearby vet - most will scan for a microchip and can hold the animal safely.

Frequently asked questions

Do I need an app to scan a pet's QR tag?: No. QR pet tags open in your phone's normal web browser. Just use your camera - there's nothing to download and no account to create.
Will the owner see my personal phone number?: Only if you choose to call or text directly. You can also send a message or report a sighting through the profile without revealing your own contact details.
What if the QR tag is damaged and won't scan?: Look for a printed short code or web address on the tag and type it into your browser. If there's nothing readable, take the dog to a vet or animal shelter, who can check for a microchip.